Don%26#39;t ever go to this restaurant or order from this online store! The owner Hillary Souza is one of the rudest most unprofessional business owners I have ever encountered.
Veronica's TreatsThis customer was completely unreasonable and blamed us for UPS not delivering their package in time. Apparently, we are responsible as we selected UPS as our carrier, other carriers make just as many miss-deliveries. Furthermore, my Boss Hillary has gained notoriety for her superb customer service and speaks to other small business owners in seminars regarding how to deal with ';difficult customers';. I was involved in the communication as I was training in customer service, moving from another dept. Trust me, this customer was simply just unreasonable, she was upset that the reciepent was not getting their gift and took it out on us. She was one of the most combative, unrealistic customers imaginable. It is not fair to judge a business based on one explosive, unreasonable customer%26#39;s opinions. Thank you!
Veronica's TreatsI agree with scastle. Hillary Souza does not know how to run a business. When ordering custom personalized items, you want EXACTLY what you order - not her version of it - WITHOUT YOUR CONSULTATION. HORRIBLE BUSINESS WOMAN - shouldn%26#39;t be allowed to work with the public. NEVER BUY FROM HER~~
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